Refund/Return Policy

Effective Date: 14-10-2026

We want you to love our insoles. If you’re not completely satisfied, here’s how we handle returns and refunds.

15-Day Easy Returns

• You can request a return or exchange within 15 days of delivery.
• Product must be unused, untrimmed, in original packaging, and in saleable condition.
• Refunds do not apply to damaged or custom-trimmed products.

How to Request a Return

1. Message us on WhatsApp or email customercare@8ease.in with your order number and reason for return.
2. Once approved, we’ll share the return shipping details.
3. After receiving and inspecting the product, we’ll initiate the refund or ship the exchange.

Refund Timeline

• Refunds are processed within 5–7 business days via the original payment method. For Cash-on-Delivery orders, we’ll ask for your UPI or bank details for the refund.

Non-Returnable Items

• Items marked “Final Sale”
• Products damaged or trimmed after delivery

Contact for Queries

📧 customercare@8ease.in
📞 +91 79-93912478